Acceptable Use Policy

This Acceptable Use Policy (“AUP”) governs your use of all Mataki Labs LLC (“Microwave”) services, products, websites, and APIs (the “Services”). This AUP is incorporated by reference into the Terms of Service and any Master Services Agreement between you and Microwave.

Violation of this AUP may result in suspension or termination of your access to the Services.

1. Prohibited Activities

You may not use the Services to:

1.1 Illegal Activity

• Violate any applicable law, regulation, or governmental order.
• Facilitate, promote, or engage in illegal activities, including money laundering, terrorism financing, or trafficking.

1.2 Harmful Content

• Submit or transmit content that is defamatory, libelous, obscene, or that promotes violence or discrimination.
• Submit or transmit material that infringes or misappropriates third-party intellectual property rights.
• Use the Services to distribute, relay, or facilitate the transmission of malware, viruses, worms, ransomware, spyware, or other malicious code.
• Submit or transmit child sexual abuse material (CSAM). Microwave will report any discovered CSAM to the National Center for Missing and Exploited Children (NCMEC) and to law enforcement.

1.3 Abuse and Exploitation

• Use the Services to facilitate unsolicited bulk messages (spam), including email, SMS, push notifications, or webhooks.
• Engage in phishing, social engineering, or any deceptive practice intended to obtain credentials, personal information, or financial information.
• Harvest, scrape, or collect information about other users without their consent.
• Interfere with or disrupt the integrity, performance, or availability of the Services, including denial-of-service attacks, resource exhaustion, or intentional overloading.

1.4 Unauthorized Access

• Access or attempt to access accounts, systems, or data that you are not authorized to access.
• Circumvent, disable, or interfere with any security, authentication, rate-limiting, or access-control mechanisms of the Services.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services, except to the extent expressly permitted by applicable law notwithstanding this restriction.
• Use the Services to probe, scan, or test the vulnerability of any system or network, except with Microwave’s prior written authorization for legitimate security testing of your own account.

1.5 Credential Misuse

• Use the Services to harvest, enumerate, or validate credentials belonging to third parties, including by automating login attempts against any external system.
• Use the Services to conduct credential stuffing, password spraying, or account takeover activity against any system, whether yours or a third party’s.
• Store credentials, secrets, or tokens in the Services that are unrelated to managing your own Microwave API Keys or billing for your Account. Microwave is a utility-API platform and is not a credential broker or secrets-management store for unrelated systems.
• Share, resell, sublicense, or otherwise redistribute your Microwave API Keys to any third party not authorized under your account.
• Use the Services to broker, aggregate, or proxy credentials on behalf of unaffiliated third parties without Microwave’s prior written consent.

1.6 Resource Abuse

• Use the Services for cryptocurrency mining, distributed computing, or workloads unrelated to the intended use of the Services.
• Attempt to exceed or circumvent usage limits, rate limits, or token quota restrictions associated with your service tier.
• Create multiple accounts to circumvent free-tier limits or to evade enforcement actions.
• Use automated tools to create accounts, submit data, or make API calls in a manner that is inconsistent with the Documentation or intended use of the Services.

1.7 Competitive Misuse

• Use the Services to develop, train, or improve a product or service that competes with the Services, except to the extent your use is limited to the open source components under their applicable licenses.
• Conduct benchmarking or performance testing of the Services for publication without Microwave’s prior written consent.
• Resell, sublicense, or redistribute access to the Services except as expressly permitted in your agreement with Microwave.

1.8 High-Risk Use

• Use the Services in any application where failure could lead to death, personal injury, or environmental damage (e.g., medical life-support systems, nuclear facilities, air traffic control) without Microwave’s prior written authorization and appropriate contractual safeguards.

2. Your Responsibilities

2.1 Content Responsibility

You are solely responsible for all data, content, and material you submit to, process through, or transmit through the Services (“Customer Data”), including all request payloads submitted to any Endpoint and any API Keys issued to your Account. You represent and warrant that you have all necessary rights, licenses, and permissions to submit Customer Data to the Services, including any personal data (such as addresses or IP addresses) contained in request payloads.

2.2 End User Compliance

If you permit third parties (including your end users, customers, or Authorized Users) to access the Services through your account, you are responsible for ensuring that their use complies with this AUP. You will establish and enforce an acceptable use policy for your end users that is no less restrictive than this AUP.

2.3 Security

You are responsible for maintaining the security of your account credentials and API Keys. You will not share credentials or embed API Keys in publicly accessible code unless the Documentation expressly permits it. You will promptly notify Microwave at security@microwave.sh if you become aware of any unauthorized access to your account or any API Keys issued to you.

3. Enforcement

3.1 Monitoring

Microwave does not proactively monitor Customer Data for violations of this AUP. However, Microwave may investigate violations that come to its attention through automated systems (e.g., abuse detection, rate limiting), third-party reports, or law enforcement requests.

3.2 Actions

If Microwave reasonably determines that a violation of this AUP has occurred or is occurring, Microwave may, in its sole discretion:

• Issue a warning and request that you cease the violating activity.
• Suspend access to the affected Services or account, in whole or in part.
• Remove or disable access to offending content.
• Terminate your account.
• Report the violation to law enforcement or other appropriate authorities.

3.3 Notice

Except where immediate action is reasonably necessary to protect the Services, other users, or third parties, Microwave will provide you with reasonable notice and an opportunity to cure before taking enforcement action. Where immediate action is taken, Microwave will notify you as soon as practicable thereafter.

3.4 No Obligation

Microwave has no obligation to enforce this AUP against other users on your behalf. This AUP does not create any obligation for Microwave to monitor or police your use of the Services.

4. Reporting Violations

If you become aware of a violation of this AUP, please report it to abuse@microwave.sh. Reports should include: the nature of the violation, the account or resource involved (if known), and any supporting evidence.

5. Changes to This Policy

Microwave may update this AUP from time to time. We will notify you of material changes at least thirty (30) days in advance. Your continued use of the Services after the effective date constitutes acceptance of the updated AUP.

6. Contact

Questions about this AUP should be directed to abuse@microwave.sh or legal@microwave.sh.